Category: Business Technology
Independent judges panel named RapportBoost's conversational analysis platform for chat one of the leading enterprise products for 2018, alongside NewVoiceMedia, Domo, Bold360ai and Pega
Event, sponsored by Talkdesk, to cover top priorities for contact centers on how to connect with customers, prospects via their preferred channels
Company to showcase new chat sales boosting SaaS product and celebrate inclusion of Heidi Rote with valued client Jenny Craig USA in the organization's 2018 "Movers & Shakers" list
Event, hosted by Customer Service Experience and sponsored by Mitel, designed to demonstrate the vision and leadership of Jenny Craig's corporate contact center and how live chat innovation drives financial and cultural success at one of nation's most respected health, wellness brands
Company CEO Tony Medrano to discuss how contact centers can leverage agent feedback, training platforms to drive agent performance, turn contact centers into profit centers
Award by the International Customer Management Institute recognizes trailblazers in the contact center and customer experience industries; Rote recognized for implementing Conversational Selling Analysis Platform by RapportBoost that helped her team double its live chat sales conversion rate
Michael Housman, Ph.D., will discuss the proper ways to leverage Augmented Intelligence for enhanced customer experience
Dani Apgar, Co-Founder and EVP of Sales & Customer Success, to Present Critical Do's & Don'ts for Brands
Ted Talk-style presentation to cover how individuals can leverage data to be more productive.
Innovative Los Angeles Based Tech Company Nominated for 2017 "Best Tech Workplace for Diversity" and CEO Nominated for "Best Tech Manager"
Artificial Intelligence Luminary to Deliver Original Research on "How Machines Understand Text - Natural Language Processing and Machine Learning In Practice" to Los Angeles Chief Technology Officers Forum
Vice President at Persado, a four and a half-year-old Goldman Sachs, Bain Capital and Starvest funded Natural Language Processing company, brings hands-on experience with enterprise Artificial Intelligence sales to RapportBoost.AI
